Jim Dunmyer ( )
Fri, 08 May 1998 17:09:40 -0400

I occassionally get "stranded" sessions for no apparent reason other than
perhaps an unusual disconnection from the user's modem. This leaves Emerald
thinking that they're still online and of course, they can't get back on.

Two questions:

1) What causes this, and is there any way of correcting it? (we're using
USR Total Control racks)

2) Does this ever clear by itself? I CAN go into the "online" display,
highlight the offender and clear it, but I was wondering if it will ever

TIA: <<JIm>>