Re: Operator Access

John Lange ( )
Thu, 02 Apr 1998 15:22:47 -0600


We are in the same boat. It has been a long time since we have seen an
upgrade, or fixes, or repairs, or a fully functional Emerald. Many options
in the Emerald admin "FLAT DON'T WORK". We will miss sql speed &
stability, the on-line tab, and a few other features, but NEED more
functionality. I think we got our $695.00 worth, but now with 1200+
customers we need to think about more MBR's or different software. I just
wish we could find software that would use the Emerald db so we would not
have to loose data.

Any Idea's on where or when we will see the advertized features in Emerald,
or suggestions for other software?

JOhn :}

At 01:48 PM 4/2/98 -0500, you wrote:
>We are running Emerald 2.2 and have been running Emerald for almost 2 years.
>When we started there were no doc's and guessed and many things. Along with
>many phone calls and email to and from Dale. I want to keep it but I am
>under alot of pressure to get the things working that were to be in there
>from the beginning.
>>What software are you running now?
>>> -----Original Message-----
>>> From: []
>>> Sent: Thursday, April 02, 1998 12:53 PM
>>> To:
>>> Subject: Re: Operator Access
>>> We felt pretty much the same way. After almost a year of delays, we
>>> decided to cut our losses and switch to another billing package
>>> instead
>>> of buying aditional MBRS. Sorry but it's REALLY hard to stay loyal to
>>> a
>>> company that does not deliver. There are some really great features
>>> in
>>> Emerald that we miss but in only 60 days with the new product we are
>>> MUCH further ahead in automating signups ect then we ever were with
>>> Emerald. Dale, I know it's very tempting to talk about new features
>>> but
>>> if you anounce them and don't deliver in a reasonable amount of time
>>> people tend to start looking around.
>>> Chris Carey
>>> ----------------------------------------------------------
>>> Emerald Mailing List
>> ----------------------------------------------------------
>> Emerald Mailing List
> ----------------------------------------------------------
> Emerald Mailing List

John C. Lange, Sr. PALACE dot NET, INC. MICRO-TECH Computers, Inc.
608.742.1601 & 6980 2800 New Pinery Road Portage, WI 53901
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