Re: Invoices & Renewals

Mohammed Ersan ( (no email) )
Wed, 04 Feb 1998 10:30:31 +0200

>Date: Mon, 02 Feb 1998 08:51:23 +0200
>To: emerald@emerald.iea.com
>From: Mohammed Ersan <ersan@first.net.jo>
>Subject: Re: Invoices & Renewals
>
>Yes Dale..... we did run renewals(Charges + Renewal) on January [one step]
but on February we did run Invoices separately(in order to bill some
customers on the old plans then we changed the services prices and time ....
>
>P.S. we use 2.2.23
>
>
> M. Ersan
> ersan@first.net.jo
>
>
>At 09:20 AM 02/01/98 -0800, you wrote:
>>Mohammed Ersan wrote:
>>>
>>> Hi there,
>>>
>>> *) Dale we have some problems we had our customers running on a certain
>>> services then at the beginning of this month we wanted to move them to the
>>> new services but first we had to CHARGE them for the extra usage on the
old
>>> services the transfer them to the new plans then issue the [Renewal]
>>> Invoices but the weird issue that for some people it did not generate the
>>> Renewal Invoices for them is this because we generated the Charges
>>> separately from the Renewal in two different steps the accounts that did
>>> not generate for Expires in the last month (Jan 1998)
>>
>>Did you run renewals for January as well as Februrary?
>>
>