*) Dale we have some problems we had our customers running on a certain
services then at the beginning of this month we wanted to move them to the
new services but first we had to CHARGE them for the extra usage on the old
services the transfer them to the new plans then issue the [Renewal]
Invoices but the weird issue that for some people it did not generate the
Renewal Invoices for them is this because we generated the Charges
separately from the Renewal in two different steps the accounts that did
not generate for Expires in the last month (Jan 1998)
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*) If we assigned a NAS (Cisco 3640) port numbers that will start from 97
and not 0 it wont show it in the CallsOnline View until we've changed it on
our test machine in the ServerPorts table ......
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*) If we had A Service that extends for almost 16 months and when the
Allocated (TimeLeft) is finished the customer wants to re-new his account
so we have to issue another Invoice but it wont issue ....it seems the only
solution is to VOID the old Invoice then Issue the new Invoice (and that is
not preferable) .......!!!!!!!!!!!!!!!
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any suggestions
M. Ersan