Re: Attrition / Loss Rates?

John Lange ( (no email) )
Sat, 12 Jul 1997 11:37:08 -0500

No long range studies, we have just been in business 10 months.

We lose about 5 users per month
We gain 50 - 100 users per month

We are in a small rural community with a population base of about 10,000

JOhn :}

John C. Lange, Sr. PALACE dot NET, INC.
microjl@palacenet.net MICRO-TECH Computers!
608.742.1601 & 6980 2800 New Pinery Road, Suite 10
http://www.palacenet.net/ Portage, WI 53901
http://www.microt.com/

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> From: Robert W. Beggs <rwbeggs@pop1.achilles.net>
> To: ntisp@emerald.iea.com
> Subject: Attrition / Loss Rates?
> Date: Thursday, July 10, 1997 1:06 AM
>
>
> As a new NT-ISP to be, I was wondering if anyone had calculated, either
> formally or just off of their head, the retention/loss rate of customers?
> Over a year, what percentage loss of clients will there be?
>
> Thanks, Robb
>
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