Attrition / Loss Rates?
Robert W. Beggs ( (no email) )
Thu, 10 Jul 1997 02:06:33 -0400
As a new NT-ISP to be, I was wondering if anyone had calculated, either
formally or just off of their head, the retention/loss rate of customers?
Over a year, what percentage loss of clients will there be?
Thanks, Robb