Re: Help! Not authenticating

Dale E. Reed Jr. ( (no email) )
Wed, 02 Apr 1997 13:58:15 -0800

Ted Olson wrote:
> We have just discovered an apparent authenticating problem, seems that the
> users file is not being read and no callers are gaining access. Tech support
> calls are backing up rapidly!!!
> We upgraded to 1.16.60 last week, and all has been running fine until
> yesterday. At that time we noticed that new names just added to the users
> file were not authenticating, while older names in the list were OK. Nothing
> was changed at that point that we're aware of.
> So today, we stopped and restarted radius -- and now no one is getting in.
> Any ideas will be much appreciated!

You have an error somewhere in your users file. Run RadiusNT in -x15
mode and
see how many users it loads in. Most likely its a low number. Find the
next user accout and I'll bet there is a problem with it. Check
case, etc.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |