Re: Help! Not authenticating

Ted Olson ( tolson@ocsnet.net )
Wed, 02 Apr 1997 11:50:54 -0800

At 10:01 AM 4/2/97 -0800, you wrote:
>At 09:46 AM 4/2/97 -0800, you wrote:
>>We upgraded to 1.16.60 last week, and all has been running fine until
>>yesterday. At that time we noticed that new names just added to the users
>>file were not authenticating, while older names in the list were OK. Nothing
>>was changed at that point that we're aware of. So today, we stopped and
>>restarted radius -- and now no one is getting in. Any ideas?

At 10:01 AM 4/2/97 -0800, you wrote:
Gecker@Oakweb.com (David Edwards)

>Did you start Radius with the -b switch? Do you have it in debug mode
>using the -x15 switch? Whats it giving you for results? The admin tab
>only works running it as a service.

David,

Thanks for the fast response, been a busy morning and haven't had time to
reply till now.

We've been running for the last hour or so using -x15 -A ... and all is
working again. It looks like the users file is not being re-read into memory
after each addition of a new user account (or change). So, the current
workaround is to 1) add a new user, then 2) close and restart radius with
the switches above.

So, the heat appears to be off and connections are now OK. BUT, it seems to
now be *required* that we run radius from a command prompt. If I end that
process and close the window, we stop authenticating -- even though radius
is still running as a service (viewed through control panel/services).

Now I'm curious about what is the recommended procedure for starting and
running Radius, and what may have changed? Prior to our recent update to .60
-- like, for the last year or so -- Radius has started with NT as an
automatic service. We've never needed to run it before from a command
prompt. Does something like "net start radius -x15 -A" set those switches in
the registry, so that they load with radius automatically?

Thanks again,
-Ted

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Ted Olson President, System Manager OCSNet
OCS Software, Inc. tolson@ocssoft.com http://www.ocssoft.com
Olson Computer Services tolson@ocsnet.net http://www.ocsnet.net
Phone 209.781.4123 Fax 209.781.3718 Porterville, CA USA
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