Re: Emerald charges

Josh Hillman ( (no email) )
Mon, 21 Apr 1997 09:55:36 -0400

> > Can a charge in emerald be voided or deleted?
> >
> > How do I delete or void the charge??
> In 2.1.13 as long as the charge hasn't been apllied to an invoice, you
> can hit the delete key from the history tab to delete a charge. This
> works for payments as well.

This is great! In the case above, when I batch-created some invoices, this
customer's was in there and it tacked on the charge. Since the invoice was
created (normal $19.95 + Charge of $19.95 (which was supposed to have been
negative)), I voided that invoice and have yet to create a new one.
When you release 2.1.13, will I be able to delete this charge or is it too
late because it was already tacked onto an invoice (that's now voided)? If
I can't delete the charge, what do you think I should do about the extra
$19.95 the customer's being "charged"--create a new charge (with the proper
negative dollar format) to nullify it?

> You may want to try (19.95) rather than -19.95, depending on what you
> have for negative currency format in your regional settings.

I looked in Control Panel and sure enough, negative currency is (*19.95)
where * represents "universal currency symbol". Positive values are the
same, but without the parentheses. Should I change this or just leave it
alone? If it were to be changed, would I have to make any modifications to
existing records in the Emerald db?


Josh Hillman