Re: Reports

Dale E. Reed Jr. ( (no email) )
Tue, 15 Apr 1997 01:26:32 -0700

Clinton Schweitzer wrote:
>
> I am using radiusnt .52 and Emerald 2.1.8. I can not get the reports to work. I get an error saying Unable to connect. Incorrect logon parameters. Is something wrong with my database?

You most likely do not have an ODBC DSN called "Emerald" created.
Emerald
itself doesn't use it, but if you print, the ODBC DSN must be there.

> Also I recently purchased the Emerald product. What are my options for support? I do not have a password for the support option on the web page.

You have 30 days of phone support, plus there is the mailing list and
email.
The registered support section will be available on the new website.

-- Dale E. Reed Jr.  (daler@iea.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |    http://www.emerald.iea.com