Re: Emerald billing question

Dale E. Reed Jr. ( (no email) )
Sat, 12 Apr 1997 10:22:04 -0700

Josh Hillman wrote:
> We have a customer who is moving in a few days and will no longer be using
> our service after 4/25, though he's paid through 6/1 (pays quarterly).
> I'll call our accountant and have her send out a check for the 36 days
> worth of unused service, but how can a credit be entered into Emerald to
> reflect this? So far, the only thing I did with his MBR is change the
> expiration date from "6/1/97" to "4/26/97". All other fields were left
> alone.
> If there's no easy solution, what about creating a manual invoice under
> that MBR/service and have a negative dollar amount?

A quick way of doing it is creatig a negative charge, in escence, a

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |