Emerald billing question

Josh Hillman ( (no email) )
Fri, 11 Apr 1997 14:03:14 -0400

We have a customer who is moving in a few days and will no longer be using
our service after 4/25, though he's paid through 6/1 (pays quarterly).
I'll call our accountant and have her send out a check for the 36 days
worth of unused service, but how can a credit be entered into Emerald to
reflect this? So far, the only thing I did with his MBR is change the
expiration date from "6/1/97" to "4/26/97". All other fields were left

If there's no easy solution, what about creating a manual invoice under
that MBR/service and have a negative dollar amount?


Josh Hillman