1) When attempting to print any invoices or MBR records, Emerald returns
the floowing error:
Emerald Print Error
20536: Unable to connect: incorrect log on parameters
I have the server set up to use another printer on the network and all
other applications print just fine. Is this a network related problem or
Emerald, or incomplete/incorrect setup on my part.?
2) When in the MBR Screen, I select Charge to apply a onetime charge to
the record. I select one of the predefined charges, like a setup fee,
and click create. Nothing happens. Nothing is added to the invoice or
the billing information. How do I use this function.
And finally a question: What report (.rpt) file is the e-mail invoice
based upon. I looked at each .rpt file in the emerald directory using
Crystal Professional and none of them matched the invoice that Emerald E
-Mails out. I am just overlooking it?
Thanks :-)
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Richard J. Sears
System Administrator
Web Communications Concepts
rsears@webcc.net