From: "Dale E. Reed Jr." <daler@iea-software.com> Subject: RE: [Emerald] Emerald 2.5 to 4.2 Date: Fri, 9 Aug 2002 12:28:22 -0700 Message-ID: <LAELKJHLOBGMNAFCOPIEGEEJCBAA.daler@iea-software.com>
> Emerald 2.5 provided two fields under the billing tab, Temporary Extend
> and Permanent Extend. We have our Permanent Extend set to 10, and use
> the Temporary Extend when someone is late with a payment. When the
> payment was posted, the Temporary Extend was automatically zeroed by
> Emerald.
>
> Emerald 4.0 I see only a Temporary Extend and it is populated with the
> 10 days that we had in the Permanent Extend. Is there a field to
> temporarily extend and account that will be zeroed automatically when a
> payment is applied, or how to you temporarily extend an MBR?
In Emerald 4.0, the temp extend is on the MBR (and gets cleared on
payment). The perm extend is on the service. You can run a query to
reset all of them.
Temp Extends on the MBR:
Update MasterAccounts set OverDue = 0
Perm Extends on the Service:
Update SubAccounts Set Extension = x
Dale
.