From: "Dale E. Reed Jr." <email@example.com> Subject: RE: [Emerald] Emerald 2.5 to 4.2 Date: Thu, 8 Aug 2002 15:35:49 -0700 Message-ID: <LAELKJHLOBGMNAFCOPIEMEEHCBAA.firstname.lastname@example.org>
> I finally took the time to do a upgrade from 2.5 to 4.2.1.
> When I run a aging report, everyone shows to be 120 days past due.. But
> when I look at each MBR they show to be current... Is the report
> computation bad or is it a pointer in the database?
Until you do your first statement run in 4, don't worry about
the aging. Aging is recalculated from with each statement
creation. The initial age date on the conversion is based on
the last invoice date from 2.5, and isn't necessarily current.
> I do not do usage charges.. But when I do a preview of charges I see
> some very large amounts that look like they may appear on the customers
> invoice.. I sure would not want to send out an invoice for $1000.00 when
> their actual invoice is only $20.00... Any hints or advise?
Go to admin, Accounting Service Types, and assign the correct rates
to your service types (ie, none if you don't want a rate).