RE: [Emerald] Users staying online

New Message Reply Date view Thread view Subject view Author view
Vilmos Branyik (
Mon, 22 Apr 2002 12:23:32 -0600

Message-ID: <C09AD6745328D311AB9600E02917CD8B147A35@POLLY>
From: Vilmos Branyik <>
Subject: RE: [Emerald] Users staying online
Date: Mon, 22 Apr 2002 12:23:32 -0600


Thanks for the detailed reply, but could you answer a few more questions?

All my units are MAX 40xx so is the below script correct?

UPDATE ServerPorts
SET SNMPUser = '.'

I can enter this using MS Query (I'm running SQL 6.5)

On the Max it looks like SNMP is already setup. Here is what is already in
SNMP Options under 90-900 Mod Config:

Read Comm=public
R/W Comm Enable=Yes
R/W Comm=write
RD Mgr1=
RD Mgr2=
RD Mgr3=
RD Mgr4=
RD Mgr5=
WR Mgr1=
WR Mgr2=
WR Mgr3=
WR Mgr4=
WR Mgr5=
Queue Depth=0

I pretty sure I should enable security, it doesn't look like I have any now.
So if there is a hole I don't want to leave it open.

If I enable security should I change the Read Com value to something else?
Or would it be OK to leave it as public. Also do I need to include the IP
address of the server that is running Radius in the RD Mgr1 and WR Mgr1

Do I need to set up a SNMP Trap?

Lastly, I didn't quite understand the RadCheckOnlineSNMP procedure. Is it
already built into the system or is that something I have to add? If I have
to add it, where do I do that?

Thanks for your help and sorry about the delay in reposting. I got called
out for a week.

Matt Branyik

Pioneer PC Associates

-----Original Message-----
From: Josh Hillman []
Sent: Tuesday, April 16, 2002 8:31 AM
Subject: Re: [Emerald] Users staying online


See this:

We've been using the SNMP concurrency control with our Max 40xx units for
quite some time and have never had any problems with it.

Use this SQL script to update your ServerPorts table, changing the last line
as needed (see further below):

UPDATE ServerPorts
SET SNMPUser = '.' + convert(varchar(5), Port+1)
WHERE ServerID = 1234

If all of your NASes are Ascend Max 40xx units, then you can just comment
out or delete the "WHERE..." line. Otherwise, enter the appropriate
ServerID value there for each of your Maxes. You can use "SELECT * FROM
Servers" to see the details for each of them.

Be sure to read the rest of the info on that webpage I mentioned, especially
the part regarding "RadCheckOnlineSNMP"

You will also need to make sure that you have RadiusNT configured correctly.
Go into the Admin and make sure that "SNMP Concurrency" or something like
that (can't remember what it is in RadiusNT 2.5) is selected as well as any
other concurrency control options. If any changes are made, you'll have to
restart RadiusNT. Because you're using Ascend equipment, you will probably
have to fix this registry entry after saving your RadiusNT config. As far
as I know, IEA Software never fixed the 2.5 admin to handle this entry
correctly. You can make a file named (whatever.reg) and enter the following
lines in it, then just double-click on the file on your RadiusNT server.
Or, just go into the registry and fix the entry before starting RadiusNT:



Also, make sure that your Maxes have the latest version TAOS. For the 40xx
series, the latest version at the time that I'm writing this is 7.0.28:
This was released on 2/13/02. Prior to that, 7.0.26 was the latest version
for quite some time.


----- Original Message -----
From: "Vilmos Branyik" <>
To: <>
Sent: Monday, April 15, 2002 9:50 PM
Subject: [Emerald] Users staying online

> In the past several days we have been having a problem with users staying
> online even though they have been disconnected.
> I can clear them on the online view and they are then able to login.
> I saw some information about SNMP Concurrency control but it really didn't
> make a lot of sense to me.
> We are using Emerald 2.5.342 and Ascend Max 4000 series access servers.
> Do I have to enable SNMP or is there some other way to fix this. If I have
> to do this is there some sort of step by step guide to getting this
> to work?
> Thanks in advance for any help you can give me.
> Matt Branyik
> Pioneer PC Associates
> ------------

New Message Reply Date view Thread view Subject view Author view
This archive was generated on Mon Apr 22 2002 - 11:26:54 Pacific Daylight Time