RE: [Emerald] Non-Bill Customers

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Ronnie Franklin (ronnie@itexas.net)
Mon, 27 Nov 2000 21:45:09 -0600



From: "Ronnie Franklin" <ronnie@itexas.net>
Subject: RE: [Emerald] Non-Bill Customers
Date: Mon, 27 Nov 2000 21:45:09 -0600
Message-ID: <NABBIJNMILENPGFFLEGDAEKFKCAB.ronnie@itexas.net>

That basically means that someone has manually changed the expire, paid thru
and etc dates.. and an invoice in Emerald has a date that is later than that
date.. so they will not be invoiced for services as of the date you looked
at the "non-billed accounts"

and.. you will be giving away free service...

> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Kathy Tate
> Sent: Monday, November 27, 2000 5:43 PM
> To: emerald@iea-software.com
> Subject: [Emerald] Non-Bill Customers
>
>
> Can someone tell me what defines a non-bill customer as displayed in the
> advanced tab. I have many active customers showing up under that
> search but
> I cannot determine why they are there.
>
> *****************************************
> Kathy Tate
> Manager, Service Operations Center
> E-mail: ktate@onlinemac.com
> Phone: (503) 472-9200 ext. 278
>
>
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.



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This archive was generated on Mon Nov 27 2000 - 19:44:05 Pacific Standard Time