From: "Kathy Tate" <tatee@onlinemac.com> Subject: RE: [Emerald] Non-Bill Customers Date: Tue, 28 Nov 2000 10:35:20 -0800 Message-ID: <NDBBJCOCGLCAPGKJAHGCEEBGCKAA.tatee@onlinemac.com>
I checked the dates on the invoices and they are not later than the other
dates. Any other ideas?
-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Ronnie Franklin
Sent: Monday, November 27, 2000 7:45 PM
To: emerald@iea-software.com
Subject: RE: [Emerald] Non-Bill Customers
That basically means that someone has manually changed the expire, paid thru
and etc dates.. and an invoice in Emerald has a date that is later than that
date.. so they will not be invoiced for services as of the date you looked
at the "non-billed accounts"
and.. you will be giving away free service...
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Kathy Tate
> Sent: Monday, November 27, 2000 5:43 PM
> To: emerald@iea-software.com
> Subject: [Emerald] Non-Bill Customers
>
>
> Can someone tell me what defines a non-bill customer as displayed in the
> advanced tab. I have many active customers showing up under that
> search but
> I cannot determine why they are there.
>
> *****************************************
> Kathy Tate
> Manager, Service Operations Center
> E-mail: ktate@onlinemac.com
> Phone: (503) 472-9200 ext. 278
>
>
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