Re: [Emerald] Continued billing

marcus@redcentre.com
Thu, 14 Sep 2000 08:58:24 +1000

This has also been a problem with us .... if my understand is correct
Emerald will not generate the "next" invoice until the last is paid -
this is how it appears anyway - this results in a number of issues
with corporate customers - generating the invoice regardless would be
preferred.

Marcus

> This might be really simple. I need to continue billing a few customers even
> if they don't pay there bill for let's say 6 months. The customers are
> government and are good at paying there billing just not in a very timely
> fashion. I want to keep this on a monthly schedule so that they are reminded
> every month that they need to pay there bill. (If we billed them yearly I
> wonder how long it would take them to pay? <shudder> ) Right now they are
> set to balance forward and Anniversary for their billing cycle, monthly pay
> period, renewal pay method and some of the accounts still show expired. What
> am I missing?
>
> On a side note are there any reports that can give open balances on a
> certain date?
>
> And lastly if I am set to bill on the 15th and an account is set to expire
> on the 10th but has a 10 day temporary extend will emerald print out a bill
> for the customer?
>
>
> Michael Hale
> Network Technician TOUA.net
> phone: 520-383-5849
> fax: 520-383-2218
> e-mail: mhale@toua.net
> http://www.toua.net/
>
> For more information about this list (including removal) go to:
> http://www.iea-software.com/support/maillists/liststart
>

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