Re: [Emerald] Continued billing
Thu, 14 Sep 2000 08:58:24 +1000

This has also been a problem with us .... if my understand is correct
Emerald will not generate the "next" invoice until the last is paid -
this is how it appears anyway - this results in a number of issues
with corporate customers - generating the invoice regardless would be


> This might be really simple. I need to continue billing a few customers even
> if they don't pay there bill for let's say 6 months. The customers are
> government and are good at paying there billing just not in a very timely
> fashion. I want to keep this on a monthly schedule so that they are reminded
> every month that they need to pay there bill. (If we billed them yearly I
> wonder how long it would take them to pay? <shudder> ) Right now they are
> set to balance forward and Anniversary for their billing cycle, monthly pay
> period, renewal pay method and some of the accounts still show expired. What
> am I missing?
> On a side note are there any reports that can give open balances on a
> certain date?
> And lastly if I am set to bill on the 15th and an account is set to expire
> on the 10th but has a 10 day temporary extend will emerald print out a bill
> for the customer?
> Michael Hale
> Network Technician
> phone: 520-383-5849
> fax: 520-383-2218
> e-mail:
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