I have Emerald versions 2.5.337, 2.5.334, 2.5.331.
Let me know which one you want and I'll email it to you directly (just
emerald.exe).
Josh
> -----Original Message-----
> From: Stephen Woodfin [mailto:swoodfin@gogisco.net]
> Sent: Monday, September 11, 2000 12:32 PM
> To: 'emerald@iea-software.com'
> Subject: RE: [Emerald] batch error/problems
>
>
> If anyone has the latest version prior to 2.5.337 that does not have this
> error and would like to forward that on to me, I would greatly appreciate
> it.
>
> Thanks,
> Stephen Woodfin
> Director Software Development
> GiSCO
>
> -----Original Message-----
> From: Stephen Woodfin [mailto:swoodfin@gogisco.net]
> Sent: Thursday, September 07, 2000 1:38 PM
> To: 'emerald@iea-software.com'
> Subject: RE: [Emerald] batch error/problems
>
>
> Any chance you could put up the latest build before 337 that worked, on
the
> ftp site. Because we went straight from 278 to 337 and we have nothing in
> between. Due to issues with 278 I don't want to revert all the back to it.
>
> Thanks
>
> -----Original Message-----
> From: Dale E. Reed Jr. [mailto:daler@iea-software.com]
> Sent: Thursday, September 07, 2000 1:13 PM
> To: emerald@iea-software.com
> Subject: Re: [Emerald] batch error/problems
>
>
> Stephen Woodfin wrote:
> >
> > We are having the same problem. It seems to happen only on accounts
that
> > have a charge or credit created for them. It would be nice to find out
> what
> > is causing this. Other then every one it stops on having a credit or
> > charge created in the account I cannot find another similarity as to why
> it
> > is stopping.
>
> There is a known problem in 337 where Emerald can block itself when
> creating a batch invoice for two or more customers, and the second
> or later one has an unapplied charge on it. The workaround is to
> use a previous version of Emerald until the next update is released.
>
> > To fix it so that you can bill, go to the master account that it stops
on
> > after exiting Emerald and invoice next term manually and it seems to
work
> > fine.
>
> If you process the account by itself, the blocking situation will not
> occur.
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT/X
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