After fixing these anomolies, everything was fine.
I try to "enforce" credit card number be entered in with nothing but the
numbers and the expiration date in the form MMYY with nothing else. I even
wrote a script that runs nightly that fixes credit card expiration date
formatting to force it to MMYY if it was entered in like MM/YY, MYY, M/YY.
Josh
----- Original Message -----
From: "Stephen Woodfin" <swoodfin@gogisco.net>
To: <emerald@iea-software.com>
Sent: Thursday, September 07, 2000 10:24 AM
Subject: RE: [Emerald] batch error/problems
> We are having the same problem. It seems to happen only on accounts that
> have a charge or credit created for them. It would be nice to find out
what
> is causing this. Other then every one it stops on having a credit or
> charge created in the account I cannot find another similarity as to why
it
> is stopping.
>
> To fix it so that you can bill, go to the master account that it stops on
> after exiting Emerald and invoice next term manually and it seems to work
> fine.
>
> This has become a real problem for us too, as billing is now taking
several
> hours to complete.
>
> -----Original Message-----
> From: keitenmiller@hughestech.net [mailto:keitenmiller@hughestech.net]
> Sent: Thursday, September 07, 2000 10:10 AM
> To: 'emerald@iea-software.com'
> Subject: [Emerald] batch error/problems
>
>
> I have a new problem...
>
> Running Emerald 2.5.337
>
> Batch
> Credit Card
> 08/29/2000
> -Create
> Invoice 8 services - OK
> Writing 2 of 8 (1454)
>
> IT freezes there... How do I hunt this down? can i do some sort of query
to
> (1454) to find the master account?
> I really need to bill...
>
> Thanks,
> Ken
> keitenmiller@hughestech.net
>
>
> Stephen Woodfin
> Director of Software Development
> GiSCO
> swoodfin@gogisco.net
>
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