Re: [Emerald] Emailing from Emerald

Dale E. Reed Jr. ( (no email) )
Mon, 03 Apr 2000 13:39:05 -0700

Randy Martin wrote:
> I've setup the email notification addresses in Emerald Admin. I was really
> disappointed that there was only ONE email address for all Admin messages.
> This seems like quite a design oversight. I really need to be able to email
> different types of incidents to different email addresses. For example,
> there is absolutely no need for the billing department to be notified
> everytime someone has a modem problem, and there's no need for tech support
> to be notified everytime someone complains about a billing problem.
> Is there any way to have different types of incidents emailed to different
> email addresses? Also, exactly which things generated by in Emerald
> actually result in an email being sent to the admin address? There doesn't
> seem to be any documentation on this in the manual.

You should open up an RFE with support on the above.

> Can an admin email be sent every time a new account is created? Until I get
> NTMail integrated with Emerald, I need to notify support to setup the email
> accounts.

If you configure an External System of Post.Office for those services,
it will mail the Post.Office form to the Email you specify when an
account is created. It should accomplish what you want.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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