[Emerald] Emailing from Emerald

Randy Martin ( IEAEmerald@austintx.net )
Sun, 02 Apr 2000 20:39:52 -0600

I've setup the email notification addresses in Emerald Admin. I was really
disappointed that there was only ONE email address for all Admin messages.
This seems like quite a design oversight. I really need to be able to email
different types of incidents to different email addresses. For example,
there is absolutely no need for the billing department to be notified
everytime someone has a modem problem, and there's no need for tech support
to be notified everytime someone complains about a billing problem.

Is there any way to have different types of incidents emailed to different
email addresses? Also, exactly which things generated by in Emerald
actually result in an email being sent to the admin address? There doesn't
seem to be any documentation on this in the manual.

Can an admin email be sent every time a new account is created? Until I get
NTMail integrated with Emerald, I need to notify support to setup the email


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