What version of Emerald are you using? When you void an invoice that
contained a charge (adjustment), Emerald asks whether or not to unassociate
charges. If you choose yes, those charges will be attached to the next
renewal invoice. If you choose no, the charges will remain attached to the
voided invoice and you'll have to recreate any charges (adjustments) for the
You cannot edit an invoice directly. It has to be done via SQL commands.
You'd also have to manually edit the user's MBR to reflect any changes
(dates, balance, etc.) I definately wouldn't make any changes to an invoice
once it's been sent out to the customer.
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