Please open a ticket for this with our support group, as more
about your specific configuration, etc is required to resolve this.
> At 10:00 AM 3/16/2000 -0600, you wrote:
> > Doing some cleanup and keep running into this..
> > With our website accounts we typically include a "guest" ppp account
> > for maintenance, etc.
> > Guest PPP service is set at a cost of $0.00
> > Website service is set at $19.95
> > We have a generic Service region, as well as a Service group
> > When the MA is in the Service region and Service group, and the SA
> > has the Guest service, it correctly charges $0. When I add the
> > Website service to the same MA, the Guest service is charged $1.25
> > and the Website is charged $21.20 (19.95+1.25)
> > Even if I set each of these services with a static cost of $0, it
> > still charges them like above
> > Where is this coming from? What can I look for to find this $1.25?
> > Ive scoured the EmerAdmin prog thinking there may be a default
> > sur-charge somewhere but can't find anything.
> > Brad
> > Hughes
> > Rockford, IL
Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
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