Re: [Emerald] getting nowhere...

Kenneth Gustav Eitenmiller Jr ( keitenmiller@hughestech.net )
Tue, 14 Mar 2000 11:38:46 -0600

----- Original Message -----
From: "Josh Hillman" <admin-maillist@talstar.com>
To: <emerald@iea-software.com>
Sent: Tuesday, March 14, 2000 11:13
Subject: Re: [Emerald] getting nowhere...

> From: Kenneth Gustav Eitenmiller Jr <keitenmiller@hughestech.net>
> > Nice idea... didn't work...
>
> Do you have Crystal Reports (the actual program) installed on this
computer?

No, I do not have CR7 installed on the server.... Yes, I do have CR7
installed on my workstation...

> If so, maybe a reinstall of that would do the trick.
> Another idea is to uninstall Emerald and reinstall it--maybe that'll fix
> something.

Not sure how exciting it would get to uninstall emerald on my server...
Just to verify... Emerald on my server is just the front end to the SQL
database... If I unintalls emerald... My users would still be able to
connect? and all that neato stuff that emerald does...

Ken

> Josh
>
> > ----- Original Message -----
> > From: "Josh Hillman" <admin-maillist@talstar.com>
> > > Although this is not standard, copy the crpe32.dll file into your
> Emerald
> > > directory and see what happens.
> > >
> > > Josh
> > >
> > > ----- Original Message -----
> > > From: Kenneth Gustav Eitenmiller Jr <keitenmiller@hughestech.net>
> > > To: Emerald Mailing List <emerald@iea-software.com>
> > > Sent: Tuesday, March 14, 2000 11:02 AM
> > > Subject: [Emerald] getting nowhere...
> > >
> > >
> > > I have been having this problem for 3 weeks now...
> > > And tech support at IEA has not seemed to be able to figure it out...
> > > Maybe someone has some ideas...
> > >
> > > When trying to print invoices at the end of the batch process...
> > > When trying from the server, I get the following message...
> > > Emerald Printing Error
> > > 48: File not found crpe32.dll
> > >
> > > oh, by the way that file is located in c:\winnt\system32\
> > > (find)
> > >
> > > When trying to print from the workstation...
> > > The cr report comes up with no data in it
> > >
> > > I have done what Eric, from IEA, has asked me...
> > >
> > > "Your crpe32.dll file on your server may be a different version than
> some
> > of
> > > the other Crystal Report .dll files. Please down load the following
> file
> > > from our ftp site:
> > >
> > > ftp://ftp.iea-software.com/Emerald/Updates/crystal/cr7mr1.zip
> > >
> > > Unzip the contents of this file into your winnt/system32 directory.
> Make
> > > sure to overwrite all of your old files, and that you do not get any
> > errors
> > > (i.e. Access is Denied. File is in User) when copying these files
into
> > > your winnt/system32 directory.
> > > *DID THSI TWICE NOW"
> > >
> > > As for your blank invoices, please download the updated invoice.rpt
from
> > > here:
> > >
> > > ftp://ftp.iea-software.com/Emerald/Updates/invoice.rpt
> > >
> > > Copy this file into your directory that you have defined for Emerald
> > > reports. This directory is defined in Emerald Administrator -->
Client
> > > Configuration --> Reports."
> > >
> > > This has not helped in any way...
>
>
>
> For more information about this list (including removal) go to:
> http://www.iea-software.com/support/maillists/liststart

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