Re: [Emerald] getting nowhere...

Josh Hillman ( (no email) )
Tue, 14 Mar 2000 12:13:08 -0500

From: Kenneth Gustav Eitenmiller Jr <keitenmiller@hughestech.net>
> Nice idea... didn't work...

Do you have Crystal Reports (the actual program) installed on this computer?
If so, maybe a reinstall of that would do the trick.
Another idea is to uninstall Emerald and reinstall it--maybe that'll fix
something.

Josh

> ----- Original Message -----
> From: "Josh Hillman" <admin-maillist@talstar.com>
> > Although this is not standard, copy the crpe32.dll file into your
Emerald
> > directory and see what happens.
> >
> > Josh
> >
> > ----- Original Message -----
> > From: Kenneth Gustav Eitenmiller Jr <keitenmiller@hughestech.net>
> > To: Emerald Mailing List <emerald@iea-software.com>
> > Sent: Tuesday, March 14, 2000 11:02 AM
> > Subject: [Emerald] getting nowhere...
> >
> >
> > I have been having this problem for 3 weeks now...
> > And tech support at IEA has not seemed to be able to figure it out...
> > Maybe someone has some ideas...
> >
> > When trying to print invoices at the end of the batch process...
> > When trying from the server, I get the following message...
> > Emerald Printing Error
> > 48: File not found crpe32.dll
> >
> > oh, by the way that file is located in c:\winnt\system32\
> > (find)
> >
> > When trying to print from the workstation...
> > The cr report comes up with no data in it
> >
> > I have done what Eric, from IEA, has asked me...
> >
> > "Your crpe32.dll file on your server may be a different version than
some
> of
> > the other Crystal Report .dll files. Please down load the following
file
> > from our ftp site:
> >
> > ftp://ftp.iea-software.com/Emerald/Updates/crystal/cr7mr1.zip
> >
> > Unzip the contents of this file into your winnt/system32 directory.
Make
> > sure to overwrite all of your old files, and that you do not get any
> errors
> > (i.e. Access is Denied. File is in User) when copying these files into
> > your winnt/system32 directory.
> > *DID THSI TWICE NOW"
> >
> > As for your blank invoices, please download the updated invoice.rpt from
> > here:
> >
> > ftp://ftp.iea-software.com/Emerald/Updates/invoice.rpt
> >
> > Copy this file into your directory that you have defined for Emerald
> > reports. This directory is defined in Emerald Administrator --> Client
> > Configuration --> Reports."
> >
> > This has not helped in any way...

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