[Emerald] Billing

David Routh ( drouth@davlin.net )
Tue, 07 Mar 2000 07:38:58 -0600

Hello,

We're using Emerald .329 and I just started seeing that if I have the Perm.
Extend set to 30 and the customer is set on Renewal Anniverary with 14 day
invoice sending (Billing Cycle) and the Pay Method is Renewal with Monthly
as the Pay Period, then Emerald won't create an invoice until the 30 days
is up... it's either that or it's not creating another invoice until the
current one is paid.

I say this because I created an invoice this morning, via Batch, and it is
for a customer as described above and they made a payment just yesterday...

These are business customers which is why we've got the Perm. Extend set to
30.

Anyone else seen this? Is this how it is supposed to work? Is there
something I'm not setting right... I don't seem to remember this in earlier
versions, or maybe I never saw it...

Thanks, David

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