Re: [Emerald] Online Status

Howard A. Brooks ( (no email) )
Sun, 16 Jan 2000 21:04:45 -0500

After I rebooted the NAS and our modem rack the online stuff
magically appeared.

Howard A. Brooks, IamNet, Inc. - http://iamnow.net
"Your One Stop Internet Support and Solution Shop" -
howard@iamnow.net

> Email wrote:
> >
> > We have recently opened 2 new offices onto our WAN. We have
all of
> > our new offices authenticating to Emerald. That isn't a
problem.
> > What we can't seem to get is Emerald to show the users
online. Our
> > main office users show up fine but none of the new offices
show on the
> > "Online" status. Anyone have an suggestions on what is
might cause
> > this to happen or how to fix it?
>
> Are you using office in terms of new POPs (ie, did you install
new
> terminal servers, or just sales/tech offices?). If you
installed
> new terminal servers, you probably don't have them ported
right,
> which is causing them to not appear in calls online.
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
>
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