Re: [Emerald] Online Status

Dale E. Reed Jr. ( (no email) )
Sun, 16 Jan 2000 10:41:01 -0800

Email wrote:
> We have recently opened 2 new offices onto our WAN. We have all of
> our new offices authenticating to Emerald. That isn't a problem.
> What we can't seem to get is Emerald to show the users online. Our
> main office users show up fine but none of the new offices show on the
> "Online" status. Anyone have an suggestions on what is might cause
> this to happen or how to fix it?

Are you using office in terms of new POPs (ie, did you install new
terminal servers, or just sales/tech offices?). If you installed
new terminal servers, you probably don't have them ported right,
which is causing them to not appear in calls online.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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