Re: [Emerald] Online Status

Dale E. Reed Jr. ( (no email) )
Sun, 16 Jan 2000 10:41:01 -0800

Email wrote:
>
> We have recently opened 2 new offices onto our WAN. We have all of
> our new offices authenticating to Emerald. That isn't a problem.
> What we can't seem to get is Emerald to show the users online. Our
> main office users show up fine but none of the new offices show on the
> "Online" status. Anyone have an suggestions on what is might cause
> this to happen or how to fix it?

Are you using office in terms of new POPs (ie, did you install new
terminal servers, or just sales/tech offices?). If you installed
new terminal servers, you probably don't have them ported right,
which is causing them to not appear in calls online.

-- 

Dale E. Reed Jr.      Emerald and RadiusNT__________________________________________IEA Software, Inc.    www.iea-software.com

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