Re: [Emerald] Batch-in errors in Emerald with PC Authorize

Josh Hillman ( (no email) )
Fri, 7 Jan 2000 17:16:45 -0500

> Josh Hillman wrote:
> >
> > Here are the first two lines of the batch-out.txt and batch-in.txt
> >
> > batch-out.txt (as created by Emerald):
> > "1",4321123412341234,"0601","Customer
> > "2",5432543254325432,"0601","Some Name","4832",32312,19.95,2521,24257,
> >
> > batch-in.txt (as created by PC Authorize):
> > 000620777400,,AA," ZIP MATCH ",,,,
> > 000620777401,,ND," DECLINE ",,,,
> >
> > It looks to me like the reference number coming from PC Authorize is not
> > correlated to the original information in any way.????? All 130
> > transactions have "00062077" listed as the first part of the Reference
> > Number in the batch-in.txt file (created by PC Authorize). The next
> > is either a 7 or a 5. The next number is either a 1 or 4 and the last
> > numbers seem to be any number.
From: Dale E. Reed Jr. <>
> It looks like your import or export problem here. The Reference number
> in the export really should be what it read in the import. Otherwise,
> Emerald can not match up the transaction and post the results. Maybe
> you
> could try switching the invoiceID and transid fields in the format for
> both of the files and see if the invoiceID is kept correctly?

There's no way to edit how Emerald creates the batch-out.txt file for PC
Authorize to pull in. So I can't adjust what columns are what (or where).
I did re-export the data from PC Authorize so that one of the "*filler*"
entries contained the invoice number, but Emerald still presented the same
error. I left everything else in the same order.

Any other suggestions?

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