From: "Dale E. Reed Jr." <firstname.lastname@example.org> Subject: RE: [Emerald] Setting ALL dollars to zero Date: Tue, 25 May 2004 12:01:31 -0700 Message-ID: <HGEOIEGNKPHMIJCINCPBOEHGCBAA.email@example.com>
> This may sound weird, but we have been using Emerald for about 5
> years to do our authentication, but we have never billed through
> Emerald. We are using version of Emerald 4.5.6 and RadiusNT
> 2.5.x on SQL2000/Win2000.
> What I need to do is Zero all the dollar amounts in our SQL
> database as we want to start to use Emerald for billing.
> We do not want to loose the call history or data as we need this
> info. We ran a test invoice and one of our clients was test
> invoiced $746,000.00 due to all the old call history, we would
> like to see this read $0.
> Can anyone help please
If you contact our support department for a per-incident fee (or
under support contract) we can reset all the billing information
in your system to 0.