From: "Dale E. Reed Jr." <daler@iea-software.com> Subject: RE: [Emerald] reversing a payment Date: Thu, 8 Apr 2004 11:56:22 -0700 Message-ID: <HGEOIEGNKPHMIJCINCPBGECOCBAA.daler@iea-software.com>
Put a credit charge on the account for the NSF amount. You
could also inactivate the service or change the expiration date
of the service back so they can't use the service until they
pay the NSF fee.
Dale E. Reed Jr. Emerald and RadiusNT/X
__________________________________________
IEA Software, Inc. www.iea-software.com
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Monica Zimmerman
> Sent: Thursday, April 08, 2004 11:39 AM
> To: emerald@iea-software.com
> Subject: [Emerald] reversing a payment
>
>
> A bank draft payment was recorded for a customer. Their notice
> came back as
> NSF. How do I reverse that payment - add a credit charge? Delete the
> invoice as admin???
>
> Thanks
>
>
>