From: "Dale E. Reed Jr." <daler@iea-software.com> Subject: RE: [Emerald] How to setup RadiusNT/Emerald to work with a port providing service. Date: Sat, 7 Feb 2004 10:26:52 -0800 Message-ID: <HGEOIEGNKPHMIJCINCPBAELHCAAA.daler@iea-software.com>
> I did that and I can get on through the outsourced dial ups...so it is
> authenticating me. The problem is, I can see the user in my Users Online
> screen. It also shows up on my Proxy radius calls report...But if
> I click on
> the user and do a Calls History, it shows nothing. Is there a way
> I can get
> this information as it helps diagnose dial-up problems if you can see the
> disconnect codes, etc...
If the port provider is not returning the class attribute in accounting
(which is a RADIUS RFC requirement) then RadiusNT will not be able to
associate
the call record to the AccountID it authenticated it to. In proxy scenarios
you usually have users authenticate as user@domain.com rather than just
user.
Normally there is a process that will try to associate accounting records
without an AccountID to their respective service. However, this may not
work with proxy records and the user@domain.com username. What you can try
to do is enable trim domain on your accounting configuration in RadiusNT to
have it only store the username in the accounting record rather than
user@domain.com.
The Emerald 4.5 it will ONLY return service call history that matches
the AccountID of the service, for performance reasons. Therefore, is
the AcountID is blank in the call record, it will not show up in the
call history.
Dale