Re: [Emerald] Call online

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Monica Zimmerman (monicaz@pinehurst.net)
Mon, 2 Feb 2004 21:56:37 -0500



Message-ID: <024001c3ea01$57a6c540$2301a8c0@monica>
From: "Monica Zimmerman" <monicaz@pinehurst.net>
Subject: Re: [Emerald] Call online
Date: Mon, 2 Feb 2004 21:56:37 -0500

Did you try going into sqlserver and truncating the log from there?
  ----- Original Message -----
  From: Vilmos Branyik
  To: 'emerald@iea-software.com'
  Sent: Monday, February 02, 2004 8:34 PM
  Subject: [Emerald] Call online

  I'm running Emerald 2.5.342 with SQL 6.5.

  My database quit responding this afternoon and quit authenticating.

  It looks like it's because my error log is filling up. When I look in the
  error logs they are filing up which is why I think the service died.

  I see a bunch of errors beginning with:

  bufwait timeout: BUF_IO

  Following that:
  Error: 17824
  Unable to write to ListenOn connection "\\...\pipe\sql\guery, Loginname
  'sa', hostname"
  OS Error: 232, the pipe is being closed
  Error: 1608, Severity 21, state 2

  I can't run database maint from the Emerald Administrator. It asks me to
  truncate the log file then just freezes.

  I ran dbcc checkdb and it completes but doesn't help.

  I cannot trim my call online.

  The system is not updating the on-line users so even if someone logs off
  they still show on and cannot log on again. Everyone else can still
  authenticate but do not show up on the on-line view when they do.

  I can't seem to find anything in the archives.

  Can someone point me in the right direction?

  Thanks,

  Matt Branyik
  www.piopc.net



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This archive was generated on Mon Feb 02 2004 - 18:54:20 Pacific Standard Time