From: "Dale E. Reed Jr." <daler@iea-software.com> Subject: [Emerald] RE: Date: Mon, 8 Sep 2003 13:13:29 -0700 Message-ID: <EFEHJGKHFGPNMBOJINBFEEMLCBAA.daler@iea-software.com>
See this URL:
http://www.iea-software.com/faqs/Emerald4/ExternalTrans-TransType.htm
If you have entries in states 2 that you don't need, you can set
them to 9 to void/clear them.
Dale E. Reed Jr. Emerald and RadiusNT/X
__________________________________________
IEA Software, Inc. www.iea-software.com
> -----Original Message-----
> From: Don Woodruff [mailto:don.woodruff@solypso.com]
> Sent: Monday, September 08, 2003 1:03 PM
> To: emerald@iea-software.com
> Cc: daler@iea-software.com
> Subject:
>
>
> Dale --
>
> I have a customer running Emerald 4.5 who finally got signed up with
> Authorize.NET. In their joy and desire to move forward, they forgot that
> there were a few "mistakes" hanging around and tried things out.
>
> We now have a handful of spurious charges (some with invalid cards)
> hanging out there. My question: what is the proper procedure to clear
> these out?? I've seen you describe this in the past, but could not find
> it now, when it is needed. Everything that should have run did, so it is
> just a cleanup matter. Thanks.
>
> Don Woodruff
>