Max 5 has the same community names as the other Maxes we have (HP TopTools
can read data from all of the Maxes) and the problem that we're having here
isn't specific to just Max 5--it's with all of them and it appears to only
be a problem when RadiusNT is running as a service--the SNMP concurrency
checking appears to work fine when Radius is run from the command prompt as
"radius -x18". I don't know why it'd work when running from the command
prompt, but not as a service (unless it's some kind of permissions issue?)
> Unfortunately, witout a high debug mode, we
> don't know what port they were on to see if that port exists and has
> the SNMPUser set correctly.
How can I get the high-debug mode running? The registry had "18" set in it,
but what I sent you was the only information (for that connection).
> Since it doesn't even show an SNMP
> check, either the Community or SNMPUser value is missing.
I checked the Servers table and the Servers.SNMPUser is the same for all of
the Maxes and matches the Maxes' community names. The ServerType = 5,
SNMPType is null (what is this?). There are 480 rows in the ServerPorts
table, corresponding to the 240 ports (5 x 48) (x 2 for digital/analog).
Both SNMP options are checked in the RadiusNT Admin. ServerPorts.SNMPUser =
".18.104.22.168.4.1.522.214.171.124.4." (for all ports).
> Josh Hillman wrote:
> > > Josh Hillman wrote:
> > > > I tried duplicating the problem about 30 times since you wrote back
> > the
> > > > only three times that I could get the problem to come up was when
> > RadiusNT
> > > > was running as a service. When it's running from the command prompt
> > > > "radius -x18" it authenticated successfully every time.
> > >
> > From: Dale E. Reed Jr. <firstname.lastname@example.org>
> > > Define the auth and acct log files, make sure you debug registry value
> > > is 18, and restart the services. The tail2.exe program on our ftp
> > > site can be used to watch the debug.
> > I set up the log files as
> > c:\radius\authlog.txt
> > c:\radius\acctlog.txt
> > and set the Debug value to 18 in the registry, then restarted Radius (as
> > service)
> > radrecv: Request from host c72cc20e code=1, id=226, length=105
> > Sending Reject of id 226 to c72cc20e (Max 5)
> > User: test already logged onto system 1 time(s).
> > RadiusNT: err(13): Couldn't open /logfile for logging
> > Resp Time: 16 Auth: 10/1 -> 11 Acct: 0/0/0 -> 0
> > Nothing showed up in the acctlog.txt file.
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