Re: [Emerald] Ascend and Emerald

Dale E. Reed Jr. ( (no email) )
Mon, 18 Oct 1999 09:47:56 -0700

Network Operation Centre wrote:
> Hi Dale,
> This is very strange, all the times I have been asking for help to get
> emerald to be able to see the TNT ports so I can see who is online etc I
> come to work today and without changing a thing I clicked on online and the
> TNT is now reporting to emerald who is online and also caller ID is working
> as well.

Check your accounting timeouts on the TNT? If they are set to low,
you can get lots of problems. Maybe someone changed that or the
accounting settings on the TNT?


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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