RE: [Emerald] Reports

David V. Brenner ( (no email) )
Tue, 21 Sep 1999 21:04:52 -0700

> For your info, when i bought this product you did not have to pay for Tech
> support. I found the Price reasonable because of this fact, now it is not
> reasonable to pay so much money for a product and then have to
> pay for tech support to fix their own problems.

I missed some of this thread. Is the issue is that version 7 reports won't
work? They can, but it takes some minor tinkering:

>From a machine where CR 7 is fully installed and operational, locate the
following two files in the \windows\system (\windows\system32 for NT)


Copy these files to the corresponding directory on any machine where Emerald
will be installed. Those machines will then be able to work with CR7
reports. I just today tested this with some newly developed reports and it
worked beautifully. Keep in mind that this must be repeated if you
reinstall Emerald or do anything else that might overwrite those DLLs. It
would be best to keep a copies of those two files stashed in a subdirectory
somewhere for later use.

The fact that version 7 reports don't work with Emerald is not an error on
the part of IEA. Emerald was created using development tools that included
version 5 or version 6 (I forget which) runtime libraries. Either of these
versions can still be obtained for developing reports. You just happened to
buy version 7, as did I. The difference was that I was forewarned that the
reports wouldn't work without some voodoo. Frankly, I'd just as soon use

David V. Brenner -
International Services Network Corporation

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