Re: [Emerald] Carrying balances..

Dale E. Reed Jr. ( (no email) )
Mon, 20 Sep 1999 12:58:50 -0700

David Routh wrote:
> Hello,
> We're setting up with an Anniversary Billing Cycle with the parameters set
> for Renewal Billing and Anniversary for the Cycle...
> Sometimes customers pay $22.00 or only $19.95... our service is $21.52
> (with tax) so, using the setup above will we be able to apply the amount
> paid on an invoice as partial or overpayment or do we have to make the
> Billing "Balance Forward" to make that work... and if so won't that void
> RadiusNT from setting the account inactive if they don't pay the full
> amount. Or, do I adjust that by the balance we laet them carry?
> Basically, if a customer pays too much or too little I would like it
> reflected in the next invoice, and not necessarily have them disabled
> because of a couple of dollars.
> I hope that makes sense.

For renewal, the over payment will advance them and reflect on the
next bill, but the under will not. Until the invoice is paid in full,
they will not be advanced. For the later, you need Balance forward.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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