Re: [Emerald] Crystal Reports

Dale E. Reed Jr. ( (no email) )
Fri, 10 Sep 1999 11:28:19 -0700

> Jim Lawson wrote:
> After installing Emerald we installed Crystal reports 7.0 pro and
> modified the logo for the reports. After opening a report (ccbad.rpt
> for example) and saving it in the new 7.0 format, an error occurs
> "StartPrintJob in PrintCustom caused and error. Cannot open SQL
> server." I can no longer use that report even if I revert back to the
> original unmodified report. I have 6.0 and 7.0 but would prefer to
> use 7.0, any suggestions? This situation occurs on multiple systems.

Unless you install the 7.0 engine on each machine, the Emerald
machines without 7.0 can not use the 7.0 reports. If you can
not use the report in Crystal itself, then you either have a
DSN problem, or a report problem.

If you have a defined entry in the Client Config Utility for
the server, make sure its still there. I've seen them disappear


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.

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