Re: [Emerald] NTMail 3.03e and Emerald

Bob Dozier ( (no email) )
Thu, 2 Sep 1999 10:22:39 -0500

Thanks for your response, Dale. A member of our team had been discussing
this with IEA support also. Peter responded yesterday with a 'VerifyMailUser'
stored proc update. We tried it and mail authentication performace has
increased dramatically! I think you were leading us to that 'VerifyMailUser'
stored proc in some of your earlier responses, but with us being very new
to SQL, we just didn't know how to apply it.

Anyway, we are very pleased that we don't have to throw any money at
this problem now. Many thanks to you and IEA support for your
Bob Dozier
Apex 2000 Internet Services Corporation Phone: (915) 570-1676

-----Original Message-----
From: Dale E. Reed Jr. <>
To: <>
Date: Thursday, September 02, 1999 1:16 AM
Subject: Re: [Emerald] NTMail 3.03e and Emerald

>Bob Dozier wrote:
>> We have been using Emerald since late May with SQL 7.0 on a dual
>> P400, NT 4.0 SP4 server with 512MB. Radius is running on this server.
>> We have NTMail 3.03e running on a server with dual P200, NT 4.0 SP3
>> server. Our problem is that since we now have all email accounts
>> removed from the NTMail registry and all currently in the Emerald
>> database, our users have been complaining of frequent mail authentication
>> failures. We also, on occasion, experience it on our local network.
>> We have checked all we know to check and have checked things mentioned
>> in this list and it's archives. We are using the latest Emerauth DLL.
>> We are considering going to Mailsite to correct this, but we really
>> want to know if anyone out there using NTMail has faced this issue
>> and corrected it before we throw money at the problem. Does anyone
>> have this issue with 6000 mail accounts using Mailsite? Any suggestions
>> will be greatly appreciated. Thanks!
>Turn the EmerAuth log on an see what it contains for any
>errors. That should tell you the problem.
>Dale E. Reed Jr. Emerald and RadiusNT
>IEA Software, Inc.
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