[Emerald] Re: sql7

Dale E. Reed Jr. ( (no email) )
Wed, 01 Sep 1999 23:40:30 -0700

nas@inco.com.lb wrote:
> Hello Dale,
> Can you please check our database after the upgrade to sql7.
> We really need to do the upgrade now.
> Where can I reach you ?
> It has been 3 days I am trying to call you.
> Nada.

You need to go through our normal support channels for your support
contract. They can escalate issues to me. I've been on the road
since Monday, without much connection, is why you have not been able
to get a hold of me. Please review your support contract, as it should
detail how you contact support for these types of situations.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com

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