Re: [Emerald] On-line...

David Routh ( )
Mon, 30 Aug 1999 18:26:42 -0500

>> >If the username isn't in Emerald anywhere, then it won't be shown in the
>> >Online view. I never noticed this before until a couple of weeks ago
when I
>> >had to set up a few connection profiles directly in one of our Maxes for a
>> >few dedicated ISDN connections using routing, etc.
>> That would explain it... Thanks.
>Thats simply not true. The online view only looks at the Servers and
>ServerPorts table and has no relevance to the users actually in Emerald.
>We have had migration situations where the customers setup Emerald
>and start collecting accounting information, whereas there is no
>users in Emerald yet and the auth is in a UNIX box. The on-line
>works fine for that.
>I would guess that if you on-line is not working and you ARE
>receiving accounting requests, that the ports on your NAS are
>not configured right. Run this script in isql_w and see if it
>allows the calls online to work correctly:


I ran the script and the calls online seem OK now. What was missing... I
reloaded the whole system (practice) and had to start accounting from one
of our boxes... after that I ran the script and it started picking up th
online calls.

Did that have to do with the ports not being right?

Also, when I set the other boxes up will I have to run the script again?

Thanks, David

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