Re: [Emerald] Consolidation blues

PowerNet ( (no email) )
Thu, 19 Aug 1999 16:34:17 -0400

We have had consolidation errors since we started letting Emerald do our=

Support has yet to figure out our problem.
When they get into our server and do the consolidation, it seems to work=
for them, but they are not doing it using the Emerald GUI like we are. As=
soon as we try it, we get almost the exact error messages your are talking=

BTW.. It's been a long time since I talked you you Rich.


*********** REPLY SEPARATOR ***********

On 8/19/99, at 10:20 AM, Richard Sensale wrote:

>We have been (unsuccessfully) trying to run a consolidation for about 6
>months now, we have over 73000 call records. After doing the summary, we
>click charges and it appears to work for a while then we start getting
>constant "unable to add item to calls table" errors but a click on OK=
>it continue sort of, after 12 hours last night, it only had processed=
>3000 calls and then we got an "SQL type mismatch" error and the procedure
>bombed out the client. We are running 2.5.278 client, our sql is 6.5 sp5.
>Any ideas?
>Richard Sensale
>VisitUs Internet
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