Hopefully you'll find a more permanant solution than this one!
From: Dale E. Reed Jr. <firstname.lastname@example.org>
To: email@example.com <firstname.lastname@example.org>
Date: Tuesday, August 10, 1999 12:51 PM
Subject: Re: [Emerald] Calls Online Problem
>Rafael Gomez wrote:
>> Today I have a problem with Emerald. The calls online appeared to be
>> blocked with users online from yesterday and Radius didn't permit them
>> connect again today because I have login limit active. This is a big
>> problem because I deal with a lot of user and is very dificult to manage
>> erasing each user from the Users Online screen. Do you know how I could
>> solve this problem?. If so let me know asap.
>First, you could clear the calls online to allow the users one.
>Then I would check to see why the calls are failing to update the
>calls online list. This could be a full DB, problem with your SQL
>server, etc. You might want to also look into SNMP Concurrency
>Control as well.
>Dale E. Reed Jr. Emerald and RadiusNT
>IEA Software, Inc. www.iea-software.com
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