[Emerald] E-Mailed Invoices

Patti Raatz ( (no email) )
Tue, 6 Jul 1999 10:41:52 -0500

Is there a way to confirm when invoices were e-mailed and to whom? I have a
customer that I have sent an invoice to on three separate occaisions, twice
at his request because he has claimed not to have received any invoices.

I would like to know where I can find confirmation that these were indeed
sent to him.

I am also wondering how one goes about setting up Limited Account time and
billing for extra hours. Right now my limited accounts have unlimited
access and I don't know how to make the program do what I want it to. I
know it can be done but I am missing *something* in the process.

Isn't Emerald supposed to show who is on-line and track customer usage? I
can't seem to make these functions work either. One reason I would like to
is I suspect a couple of accounts of abusing their unlimited account status
by maintaining a constant connection. I've been pleasant in my requests
that they refrain from doing so, they've been pleasant in claiming they
aren't and I've got no way to prove that I know they are....know what I

Any assistance woudl be greatly appreciated.

Thank you.


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