A few weeks ago I sent a message stating our 'totals' and 'amount due' =
where not the same on our invoices. It was somehow adding the taxes =
wrong. The response we received told us the old report had a bug and =
that downloading the new one would fix the problem. Well, it seemed to =
work for a couple of weeks but as of yesterday many calls have come in =
from confused customers wanting to know the correct amount due.. Any =
other ideas on how to fix this??
Also, it seems that somehow all customers with credit card info had been =
switched to autobill. Any ideas on what caused that and how to prevent =
it in the future.
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