The "contrib" section of the ftp site is woefully inadequate for what we
need to do. We are outsourcing our tech support, and the help desk company
refuses to install the Emerald client on the help desk machines. They want
to access everything via the web, from password CONFIRMATION to Email
address changes to adjusting of expiry dates, etc.
The thought of taking six months off to write a web back end to Emerald
doesn't excite me, especially since the whole point of outsourcing is to
FREE UP more time.
Anyone with a solution available for sale or download? Thanks!