Re: [Emerald] REPORTS...HELP DALE!

Dale E. Reed Jr. ( (no email) )
Tue, 25 May 1999 15:53:00 -0700

PowerNet wrote:
>
> We just went live authenticating with Emerald 5-24-99.
>
> So far, so good authenticating, but I have 1 problem still. Printing Reports.
>
> When I am viewing the RadLog file in the Emerald manager, I can see everything fine.
>
> When I try to print the Radlog, I get the error:
>
> StartPrintJob in PrintCustom caused an error: Error in ErrorTrap Routine
>
> How can I fix this.
>
> I get similar errors with a few other reports.

Check to make sure your Emerald ODBC DSN is configured correctly and
pointing to your Emerald database. There were a couple of reports that
had problems. Check these URLs for updates of the reports you are
having problems with:

ftp://ftp.iea-software.com/Emerald/Updates/
ftp://ftp.iea-software.com/Emerald/reports/

-- 

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com